Cancellation Policy
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Before dispatch
You can cancel an order any time before it is dispatched. Message us on WhatsApp at +91 00000 00000 or email hello@yourdomain.com with your order number. Paid orders are refunded in full to the original payment method within 5–7 working days.
After dispatch
Once an order has been dispatched it cannot be cancelled. If you refuse a prepaid parcel at the door, we will refund the order value minus the delivery charges once the parcel reaches us. Food products returned this way cannot be resold, so we may not be able to refund refused cash-on-delivery orders repeatedly from the same customer.
Cancellations by us
We may cancel an order if an item is out of stock, the delivery address is not serviceable, or the payment could not be verified. You will receive a full refund.